The purpose of this study is to investigate the effectiveness of the guidance and counselling programme to manage student discipline in secondary schools in Malaysia. The study examined how secondary schools implemented the guidance and counselling strategy to maintain positive discipline. The goal of this study is to assess the performance of counsellors in addressing the disciplinary issues. It is also to explore how counsellors developed their approach in conducting their counselling with their student. This study was carried out to achieve the objectives to evaluate the effectiveness of Guidance and Counselling Services and the impact on their student. Then it is to identify the types of guidance and counselling services provided in the schools. Also, it will discuss about the challenges confront by the counsellors in the counselling duties. It adopted a qualitative approach and employed an interview design. Consequently, a qualitative approach is considered here as the best means to answer the studies research question. Qualitative approaches focus more on processes rather than on products.